Refund policy

Exchange & Replacement Policy
At Attire Hub, we strive to ensure that you receive products that meet your expectations. Please read our Exchange & Replacement Policy carefully before placing your order.

No Return or Refund Policy
We currently do not offer returns or refunds for products purchased through our website. Once an order has been successfully delivered, it cannot be returned for a refund.

Replacement Eligibility
A replacement may be requested within 7 days from the date of delivery in the following cases:

  • The product received is damaged or defective.The wrong product or size has been delivered.
  • The product received is different from the product ordered.
  • The product has a manufacturing defect.
  • Conditions for Replacement

To be eligible for a replacement:

  • The replacement request must be raised within 7 days of delivery.
  • The product must be unused, unworn, unwashed, and in its original condition.
  • All original tags, labels, packaging, and accessories must be intact.
  • The product should not have any signs of use, washing, alteration, or damage caused after delivery.
  • Customers may be required to provide clear photographs or videos of the product and packaging for verification.
  • Replacement requests are subject to quality inspection and approval by our team.

Size Replacement

  • If you have received the correct product but require a different size, size replacement may be available subject to stock availability.
  • The product must meet all the replacement conditions mentioned above. If the requested replacement size is unavailable, we may not be able to process the replacement.

Wrong or Damaged Product
If you receive a wrong, damaged, or defective product, please contact our customer support team within 7 days of delivery with your order details and clear images/videos of the issue. After verification and approval, we will arrange a replacement as applicable.

Products Not Eligible for Replacement
Replacement requests will not be accepted in the following cases:

  • The request is made after 7 days from delivery.
  • The product has been used, worn, washed, ironed, altered, or damaged by the customer.
  • Original tags, labels, or packaging are missing.
  • The product is damaged due to improper handling or care after delivery.
  • The product does not meet the applicable replacement conditions.

Replacement Process
To request a replacement, please contact our customer support team with:

  • Order ID
  • Product details
  • Reason for replacement
  • Clear photographs/videos of the product, packaging, and issue
  • Our team will review the request and inform you about the next steps. Once approved, the replacement process will be initiated as per our applicable shipping and quality-check procedures.

Shipping Charges
For products that are confirmed to be defective, damaged, or incorrectly delivered due to an error on our part, replacement shipping arrangements will be handled by us.

For size replacement or other eligible replacement requests, applicable shipping or handling charges may apply, where communicated to the customer in advance.

Final Decision
All replacement requests are subject to verification and quality inspection. Attire Hub reserves the right to approve or reject a replacement request if the product does not meet the conditions stated in this policy.

By placing an order on our website, you acknowledge and agree to the terms of this Exchange & Replacement Policy. For replacement assistance, please contact our customer support team with your Order ID within 7 days of delivery.